After updating the Splunk App for NetApp Data ONTAP from version 2.0.3 to 2.1.0, why is there no Latency data in graphs?

[nicolay_koecher]

Hello Team,

My Environment - Splunt Enterprise 6.3 Netapp Ontap 2.0.3

After updating the Splunk App for NetApp data ONTAP to version 2.1.0, there is no data in filer View AVG Latency, AGV CPU and Total IOPs Rate. Older Data is still available.

Any suggestions?

greetings NIK

[Masa]

Hi,
If you just upgraded to v2.1.0, Data Model Acceleration might not be completed in the time range.
1. In bottom left of a chart panel, please click search icon to open a search string in a search view.
2. Look for "summariesonly=true", and replace it with "summariesonly=false", then run the search if timechart is populated. If it is populated, summarized data is missing most likely.
3. You can visit Data Model settings and check progress of Data Model Acceleration
(ref: Review summary creation metrics in
http://docs.splunk.com/Documentation/Splunk/6.3.0/Knowledge/Acceleratedatamodels )

[nicolay_koecher]

Hi,

thanks for your answer - but,

in searchstring --> Controller View --> AVG Latency, there is no "summariesonly=true"

| `tstats` avg(read_latency_average),               avg(write_latency_average),               avg(other_latency_average),               from netapp_perf_volume groupby _time span=2m, host  | search  [search `SystemHostname("frainnad1n1")`]  | eval psrsvd_sm_read_latency_average=psrsvd_sm_read_latency_average/1000 | eval psrsvd_sm_write_latency_average=psrsvd_sm_write_latency_average/1000 | eval psrsvd_sm_other_latency_average=psrsvd_sm_other_latency_average/1000 | timechart                avg(read_latency_average) AS "Read Latency",                avg(write_latency_average) AS "Write Latency",               avg(other_latency_average) AS "Other Latency" by host

Result: no result found.

Prior to update to ver 2.1.0 - search is running fine.

Any other ideas

greetings NIK

[Masa]

The search string is incorrect for the version 2.1.0. It is supposed to be "from datamodel=NetApp_ONTAP". So, that tells you're using v2.0.3 ontap app view, not v2.1.0. Please review upgrade and make sure all packages TA and app are v2.1.0 first.