All Apps and Add-ons

Acknowledge an alert in Trackme

man03359
Communicator

Hi, 

We have installed track-me in our splunk cloud for log and host monitoring.

I have setup alerts for few sourcetype tracking if no logs reports to splunk for an hour.

Now, what I want to understand is, if an alert has been triggered and the issue has been taken care, how do we acknowledge the alert. I am unfamiliar with the UI of the trackme.

My version is: 2.1.7

man03359_1-1737641243801.png

The one I have make in circle is no of alerts which has triggered. If lets say the issue is fixed for one of the sourcetype. But the number is still showing as 4.

Could some one please explain.

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