AR Splunk application network connection issue

[Stives]

Dear Splunkers,

I´m experiencing Splunk AR application network connection issues when trying to add new device. Please see attached print screen. 
The error description is following No internet connection - MOB-SSG-6102 and it won´t generate verification code for to register new device.
I´ve already tried to re-install the app but it does not help.
Can you suggest ?
Thank you

BR

[a26a]

It's been a close to a year now and I still have the same error when trying to use this app on the iPhone what gives????? @splunk Help!

[inventsekar]

This app is built and supported by Splunk. 

i hope you can create support case with Splunk for this. 

(as this app is new to me, i dont have any suggestions. lets wait for other community member's suggestions)

[Stives]

Hello thank you. Splunk AR app is installed on my iPhone 12 mini. Before I could register device but not the case anymore. Could this be a app. bug ?