I have an alert that runs every 10 minutes from 6am-3pm PST. It checks to see if a file has arrived within the last few minutes (file arrives at 6:10, check for file at 6:12 with 4 minute timeframe).
The problem is that every day, I get 1-3 false positive alerts. I get an email saying that a file didn't arrive on time but when I go to perform the exact search with the hardcoded timeframe in question, the file did arrive on time.
Anyone ever run into this problem? Is this an issue with the alert scheduler? I tried moving the alert back to give the file time to process in the system (file arrives at 6:10, check for file at 6:15 with 8 minute timeframe) but to no avail.
set it up at 6: 15 and let it check for last 10 min
How would that be practically different than what I've already tried, which is 6:15 looking back 8 minutes? The file always arrives at XX:10:05