Alerting

Sendemail "Invalid address" error while sending scheduled report via email after upgrading to 8.1.3

AshChakor
Path Finder

I have scheduled reports which sends pdf via sendemail. But After upgrading Splunk to 8.1.3 its not working, I am  seeing "Invalid address" error as below

112 -0400 ERROR sendemail:522 - (501, b'5.1.7 Invalid address', 'SPLUNK@serverdomainname') while sending mail to: abc@xyz.com
 
Is there any way that I can change the "From" address?
 
Thanks in advance!
Labels (1)
0 Karma

FredChauviere
Engager

I got a non-similar but related problem:
Alert emails were not sent anymore after a major upgrade 6.6.0 => 7.2.1 (with machine transfer) => 8.1.4 => 8.2.2 (I know, we postponed our upgrade a bit too much 😉 )

So I could not know exactly which version "broke" our email sending.

But after several try and error, I figured that the "from" from email stanza in  $SPLUNK_HOME$\etc\system\local\alert_actions.conf (or Send emails as field in Settings > Server settings > Email settings) was containing a string "Splunk Server B102", perfectly supported in 6.6.0, but 8.2.2 did not agree with string containing space: after replacing the string with "Splunk_Server_B202" everything was back online!

So that was a weird one... (regression from my point of view)

Tags (1)
0 Karma

burwell
SplunkTrust
SplunkTrust

Did you try providing an alert_actions.conf with the from address?

[email]
from = foo@bar.com

Tags (1)
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...

Modernize your Splunk Apps – Introducing Python 3.13 in Splunk

We are excited to announce that the upcoming releases of Splunk Enterprise 10.2.x and Splunk Cloud Platform ...

Step into “Hunt the Insider: An Splunk ES Premier Mystery” to catch a cybercriminal ...

After a whole week of being on call, you fell asleep on your keyboard, and you hit a sequence of buttons that ...