Alerting

How to customize Alert Manager incident email alert results_link and view_link URL (host:port)?

JykkeDaMan
Path Finder

How do I get the Alert Manager incident emails links host:port part customised?

alert_manager/bin/lib/IncidentContext.py seems to be using REST endpoint to get the server_info:

uri = '/services/server/info?output_mode=json'
...
context.update({ "results_link" : protocol + "://"+server_info["host_fqdn"] + ":"+ http_port +"/app/" + incident["app"] + "/@go?sid=" + incident["job_id"] })

context.update({ "view_link" : protocol + "://"+server_info["host_fqdn"] + ":" + http_port + "/app/" + incident["app"] + "/alert?s=" + urllib.quote("/servicesNS/nobody/"+incident["app"]+"/saved/searches/" + incident["alert"] ) })

I have a setup, where the host_fqdn is different than the SH public webui access URL.
I have already customized the generic server settings for Alert emails, which has a correct URL, so I could use it like this:

uri = '/services/configs/conf-alert_actions/email?output_mode=json'
...
context.update({ "results_link" : alert_email_settings["hostname"] +"/app/..."
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

[Puzzles] Solve, Learn, Repeat: Matching cron expressions

This puzzle (first published here) is based on matching timestamps to cron expressions.All the timestamps ...

Design, Compete, Win: Submit Your Best Splunk Dashboards for a .conf26 Pass

Hello Splunkers,  We’re excited to kick off a Splunk Dashboard contest! We know that dashboards are a primary ...

May 2026 Splunk Expert Sessions: Security & Observability

Level Up Your Operations: May 2026 Splunk Expert Sessions Whether you are refining your security posture or ...