Alerting

Email Alerts

acavenago
Explorer

Hello,
can you please tell me what happens to email alerts if the smtp used for email delivery is temporary offline?
Is there a buffer where alerts are saved and then are sent once the smtp server becomes available again?
Is there a link to Splunk documentation about that?

Thank you,
Andrea

Labels (1)
Tags (3)
0 Karma
1 Solution

richgalloway
SplunkTrust
SplunkTrust

Don't let the SMTP server go off-line.  🙂

There is no Splunk feature for that.  Perhaps your mail admin can offer a solution, maybe using redundant servers.

---
If this reply helps you, Karma would be appreciated.

View solution in original post

acavenago
Explorer

Thank you @richgalloway 

Is there a way to avoid losing alerts generated during the smtp server offline period?

 

Thank you,

Andrea

0 Karma

richgalloway
SplunkTrust
SplunkTrust

Don't let the SMTP server go off-line.  🙂

There is no Splunk feature for that.  Perhaps your mail admin can offer a solution, maybe using redundant servers.

---
If this reply helps you, Karma would be appreciated.

richgalloway
SplunkTrust
SplunkTrust

If the SMTP server is not available then email messages will not be sent.  There is no queueing of emails.

---
If this reply helps you, Karma would be appreciated.
0 Karma
Get Updates on the Splunk Community!

.conf24 | Day 0

Hello Splunk Community! My name is Chris, and I'm based in Canberra, Australia's capital, and I travelled for ...

Enhance Security Visibility with Splunk Enterprise Security 7.1 through Threat ...

(view in My Videos)Struggling with alert fatigue, lack of context, and prioritization around security ...

Troubleshooting the OpenTelemetry Collector

  In this tech talk, you’ll learn how to troubleshoot the OpenTelemetry collector - from checking the ...