Alerting

Alert email error -- what is the message size limit and where to change the limit?

sbbadri
Motivator

I got below error message while sending alert as a email only to a particular saved search.

09-25-2017 06:00:45.331 -0400 ERROR ScriptRunner - stderr from '/opt/splunk/server/bin/python /opt/splunk/server/etc/apps/search/bin/sendemail.py "results_link=https://XXXXXXXXXXXXXX:8000/app/search/@go?sid=xxxxxxxxxxxx" "graceful=True" "trigger_time=1506333632" results_file="/opt/splunk/server/var/run/splunk/dispatch/sxxxxxx/results.csv.gz"': ERROR:root:(552, '5.3.4 Message size exceeds fixed limit', u'no-reply@xxxxxxx') while sending mail to: xxxxx.com;xxxxx.com;xxxxx.com; xxxx.com;xxxx.com

what is the message size limit and where to change the limit.

0 Karma

lfedak_splunk
Splunk Employee
Splunk Employee

Hey @sbbadri, If @DalJeanis solved your problem, please don't forget to accept an answer! You can upvote posts as well. (Karma points will be awarded for either action.) Happy Splunking!

0 Karma

sbbadri
Motivator

Hi DalJeanis,

i found the issue, splunk is triggering the alert properly. It got stuck in email gateway where size defined is 20MB. Attachment is exceeds over 20MB, so that alert triggered from splunk is getting blocked.

0 Karma
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