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Splunk UBA - caspida-ui is dead and pid file exists[FAILED]
![kishor_pinjark2 kishor_pinjark2](https://community.splunk.com/legacyfs/online/avatars/425369.jpg)
kishor_pinjark2
Path Finder
12-27-2020
11:37 PM
Why Splunk UBA UI is not starting in a cluster?
[caspida@xxxxxxx bin]$ ./Caspida status
IP - xxxxxxx
Mon Dec 28 10:38:48 IST 2020: Running: ./Caspida status
checking status of: caspida-jobmanager
Caspida Job Manager is running[ OK ]
checking status of: caspida-ui
caspida-ui is dead and pid file exists[FAILED]
caspida-ui status: return value: 1
[caspida@xxxxxxx bin]$ ./Caspida start-service caspida-ui
IP - xxxxxxx
IP - xxxxxxx
Mon Dec 28 10:38:48 IST 2020: Running: ./Caspida status
checking status of: caspida-jobmanager
Caspida Job Manager is running[ OK ]
checking status of: caspida-ui
caspida-ui is dead and pid file exists[FAILED]
caspida-ui status: return value: 1
[caspida@xxxxxxx bin]$ ./Caspida start-service caspida-ui
IP - xxxxxxx
Mon Dec 28 10:39:29 IST 2020: Running: ./Caspida start-service caspida-ui
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scelikok
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SplunkTrust
12-28-2020
03:36 AM
You can run /opt/caspida/bin/utils/uba_health_check.sh and check the output for errors. If you can find something that may cause splunk ui fails, you should better create a support ticket.
If this reply helps you an upvote and "Accept as Solution" is appreciated.
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scelikok
![SplunkTrust SplunkTrust](/html/@E48BE65924041B382F8C3220FF058B38/rank_icons/splunk-trust-16.png)
SplunkTrust
12-28-2020
12:12 AM
Hi @kishor_pinjark2,
Did you try restarting all services from master node?
[caspida@xxxxxxx bin]$ ./Caspida stop-all
[caspida@xxxxxxx bin]$ ./Caspida start-all
And if works you should check if all live data sources started successfully. On some versions data sources should start manually after restart.
İf this reply helps you an upvote is appreciated.
If this reply helps you an upvote and "Accept as Solution" is appreciated.
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![kishor_pinjark2 kishor_pinjark2](https://community.splunk.com/legacyfs/online/avatars/425369.jpg)
kishor_pinjark2
Path Finder
12-28-2020
02:06 AM
Yes, tried stop-all and start-all command many times. Also, server reboot done and start-all command ran.
Still facing same problem.
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