Glass Tables within ITSI are a powerful tool that can be used to provide your org real-time insights into service health and key performance indicators. In this tech talk, we will do a deeper dive into the Glass Table technology, as well as explore how to design, build and map performance of your IT services. We’ll also discuss how to support critical business functions, processes and applications with powerful and intuitive insights.
Tune in to see:
A deep dive into the technology and use cases of Glass Tables
How glass tables can be used to articulate and visualize verticals
Best practices on how to get started with a service-oriented approach