Why does the number of user leads not match the download count on my app's page on Splunkbase?

[wnguyen]

I have a list of contacts from the user leads I downloaded for my app. Why does the number of contacts not match the number of downloads listed on my app's details page?

[mglauser_splunk · Accepted solution]

User leads are only provided by users who have consented to provide their contact information to the app publisher when downloading an app. They can choose to opt out by unchecking "I consent to Splunk sharing my contact information with the publisher of this app so I can receive more information about the app directly from the publisher.”