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Why am I not receiving the confirmation SMS or alerts SMS?

MatBav
New Member
‎06-02-2022 08:52 AM
Hey guys, I hope you're doing well, 
 
I didn't receive the SMS verification code or SMS alters on the Splunk on-call product. My team across the world (US, Brazil, Ecuador) are receiving SMSs but I'm (from Paraguay) not receiving the SMS. The phone zone code for Paraguay is +595 and a complete phone number should be +595 XXX XXXXXX.  I tried with two different phone numbers.
 
Do you have any suggestions? 
 
Thanks, 
 
 
 
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