TA_browscap add-on giving an error when performing a lookup

[drih]

Hello

version 9.0.0

We are using v1.2 of the browscap add-on and are having issues with it performing searches.  The add-on has been installed on both the search heads and the indexers via the cluster manager. 

"When running a search the error [inder1, indexer2, indexer3] Streamed search execute failed because: Error in 'lookup' command: Script execution failed for external search command <search head>/apps/TA-browscap/bin/browscap_lookup.py'.."

There are no other errors in the _internal index or in any of the splunk logs on either the search heads or indexers.

Any idea

[m_pham]

I'd check with the developer of the add-on if it can run with Python3 since you're running Splunk v9.