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Splunk ServiceNow Integration "snowincident" Command

michaelsplunk1
Path Finder
‎10-27-2020 02:11 PM

Hi Everyone!

Does the "snowincident" command always create an incident upon being called? I want to use this in an alert, so that we use the "custom_fields" setting, however, we only want the incident to be created if the alert was triggered.

Thanks!

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