Splunk Search

Problem at Encoding - Jirra Issues Collector

thomas_art
Path Finder

Hello,

I'm with problems at receiving the data from the Jira Issues Collector. The events which includes accent marks are having trouble at the encoding I guess.

I already tried changing the charset and adding a transform.conf file but im still stucked. Im trying now a field transformation using this sed regex: (s/\\u00e9/e/g)

Here's the data example.ANGELICA.png

Labels (6)
0 Karma

tscroggins
Champion

@thomas_art 

Have you contacted the author, @morethanyell?

The Jira REST API is likely encoding the character when writing the response. Splunk is interpreting the raw text value, \u00e9, in the JSON data as it should. Absent some alternative representation and interpretation, the characters \, u, 0, e, and 9 are UTF-8.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...

Observability Simplified: Combining User Experience, Application Performance & ...

Tech Talk Observability Simplified: Combining User Experience, Application Performance & Network ...

Event Series May & June: From Network Visibility to Service Intelligence

Unifying the Network: Moving from Alert Noise to Service Intelligence with Splunk ITSI In today’s hybrid ...