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Problem at Encoding - Jirra Issues Collector

thomas_art
Engager

Hello,

I'm with problems at receiving the data from the Jira Issues Collector. The events which includes accent marks are having trouble at the encoding I guess.

I already tried changing the charset and adding a transform.conf file but im still stucked. Im trying now a field transformation using this sed regex: (s/\\u00e9/e/g)

Here's the data example.ANGELICA.png

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tscroggins
Contributor

@thomas_art 

Have you contacted the author, @morethanyell?

The Jira REST API is likely encoding the character when writing the response. Splunk is interpreting the raw text value, \u00e9, in the JSON data as it should. Absent some alternative representation and interpretation, the characters \, u, 0, e, and 9 are UTF-8.

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