JIRA add-on not ingesting historical data

[sumeetsirohi01]

Hi,

I am using jira add-on available in splunk base app-1438 to ingest events from JIRA cloud instance to splunk . However it is ingesting only ~10% of the historical data from JIRA. It seems to be ingesting any new events without any issues.

I have used this add-on before for JIRA on-premise which worked fine but on cloud instance it is creating problems.

I tried using below jql in input.conf but it ingested only 100 events out of 1000+ events 

created > "2019/01/01 00:00"

[brmitchell]

I really hope someone answers this question. The add-on hasn't been updated in many years, and this lack of synchronization options is really hampering the data validity.