Splunk Search

Is there a way to automate diag to support?

daniel333
Builder

All,

Silly question - Is there a way to automate the sending of diags to Splunk support? I'd like to know they have current diags on file at anytime. If I can submit one nightly to them and they keep in a repo or something?

woodcock
Esteemed Legend

The best way would be to open a P0 support case, which is code for Enhancement Request (ER) and in the body request such a feature but then, because these never go anywhere and never get closed, use the CLI arguments for the diag command to continuously attach diags to that case. Then any time you open a new case or whatever, you can just tell them to grab the latest diags from your never-ending ER.

0 Karma

anthonymelita
Contributor

I don't see this as being possible, or why Splunk would allow it. Your diag gets attached to a case, for the purpose of troubleshooting the issue that case.

0 Karma
Career Survey
First 500 qualified respondents will receive a $20 gift card! Tell us about your professional Splunk journey.
Get Updates on the Splunk Community!

Data Persistence in the OpenTelemetry Collector

This blog post is part of an ongoing series on OpenTelemetry. What happens if the OpenTelemetry collector ...

Introducing Splunk 10.0: Smarter, Faster, and More Powerful Than Ever

Now On Demand Whether you're managing complex deployments or looking to future-proof your data ...

Community Content Calendar, September edition

Welcome to another insightful post from our Community Content Calendar! We're thrilled to continue bringing ...