I am preparing a SNOW incident trend which should showcase the percentage of tickets reduced/increased in current month as compare to the previous month along with the current opened tickets value. But when I compared it with the help of timechart command and span it is giving me current value as 0. Ideally it should show me the value of total opened tickets. Since it is taking current days data it is showing as 0. How I make sure that it should the data for all opened incidents?
Hi @sanjubaba ,
in general to use the trend arrow in a Single Value Panel, you need to have from your search two results, the first to use as the current value and the second as the previous one.
To better understand how to do this, I hint to install the Splunk Dashboard Examples App (https://splunkbase.splunk.com/app/1603/). in which you can find an example of this.
You can do this using a timechart command or a stats command.
If you could share your search I could be more detailed.
Ciao.
Giuseppe