I am writing a search which creates a Central Station Incident if satisfies my condition.
While doing so I am unable to generate space between words in title
raiseticket cstenv=PROD ticketprocessname=XYZ ticketpriority=2 ticketp1Class=s ticket_title="Unable to give space between words"
The incident that is getting generated have title as below ( if I use above in my Splunk search)
Unable - 1234567891- NotDefinedRole
Unable to give space between words - 1234567891- NotDefinedRole
Can someone help me here
Thanks in Advance !!
Check the python code that has been coded for the custom command raiseticket.
The field ticket_tile is probably defined as string. You might need to change is to lists.
If you can share the code, might help better.
raiseticket isn't a built in Splunk command so I suspect this would be a bug in from the particular addon... do you know what add-on or TA this command is coming from?