Currently, I can download a report for overall incoming plus outgoing calls, total number of minutes and average call duration, but I would like to download separate report for incoming and outgoing calls with respective total number of minutes and average call duration.
Could you please suggest how to extract this report?
@gcusello please find the screenshot below
We can see the number of overall incoming and outgoing calls per month in the report, we would like to pull the report which can give us the incoming calls and outgoing calls with respective number of minutes and avg. call duration separately.
Hi @satnam_singh,
sorry but with a screenshot of your dashboard I cannot help you!
please, share your search (in text format, not screenshot) and some sample of your logs (in text format, not screenshot).
Ciao.
Giuseppe