Is there anyone else having issues contacting Splunk support today where each time you call it either rings out or disconnects you straight away?
There's been some issues in APAC and ANZ with our telco provider that should be resolved. Are you still having issues?
If so, please file tickets via the Support Portal ( https://www.splunk.com/en_us/about-splunk/contact-us.html#tabs/tab_parsys_tabs_CustomerSupport_4 ) or contact your Rep / Partner directly and ask them to help you raise a support request.