Splunk SOAR: Why can't I access web gui after installation?

[irocz]

NOOB here... trying to install SOAR.  After all installation I try the IP:9999 and I still can not access web gui.  What I'm missing.  

[phanTom]

@irocz just checking but have you tried without port number?  Or use 8443?

[irocz]

Thanks for your reply. 

No luck trying with no port.

No luck trying 8443.

[phanTom]

@irocz have you confirmed, via the terminal, that the OS has an active IP address and that any local or external firewall has any of the known ports allowed? 

According to the docs it should be just over 443 unless you had a custom port setup when you installed/upgraded. 

https://docs.splunk.com/Documentation/SOARonprem/6.1.0/Install/Login 

[irocz]

@phanTomI can confirm OS has an active IP.  No external FW.  Is there any service that need to me running?

[Ammar]

check the ports in the firewall