Splunk SOAR (f.k.a. Phantom)

Why are the alert options missing for Splunk App for SOAR Export on Splunk (non ES)?

geekf
Path Finder

I installed the Splunk App for SOAR Export app on Splunk, and I can see two alert options in manage alerts, namely 'Run Playbook in SOAR' and 'Send to SOAR'. However, when I go to add an alert action, these two are missing from there. 

These options were available when I first installed the app, and then they were gone from the alert.

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