Why is ITSI Glass Table not working properly?

[syazwani]

Hi, im having issues with ITSI Glass Table. We have created a layout and set primary data and the data was there and can be visualise. After complete all the configuration, we click save and refresh the page, all the data configuration become invalid (which means its not being visualise, become null data). Then we try to redo the data cofiguration, save and refresh the page, the data will become null value. 

I tried to clone the glass table and reconfigure the data, it still not working. It's seem like the apps are having bugs or something else. Is this one of the frequent issue for ITSI? Is there anything I can do to resolve this issue? Please assist. 

[syazwani · Accepted solution]

Found it! Its the ITSI version 4.11.2 bug issues. Need to upgrade to 4.11.4 version.

Please refer this link below.

https://docs.splunk.com/Documentation/ITSI/4.11.2/ReleaseNotes/Knownissues