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When adding a service in ITSI with a search, how to set the Service Team to a value of the result set

las
Contributor
‎12-28-2022 07:16 AM

Hi.

I would like to import the services defined in our CMDB as ITSI Services. It seems that you have to set a specific team when you do the import, and for my trial it created duplicate services, if the service was defined in another team, than the one I specified at load time.

I could the create an import for each team, but it seems quite cumbersome, when I can get the team in the data I get from the CMDB, so I would really like to know, if anybody has tried and found a solution, where you are not hard defining the team, but use values or even the team id from ITSI to create the services in one go?

 

KIind regards

las

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