Splunk ITSI

ITSI event management, Servicenow integration: Can we search on ticket number?

bvandensande
New Member

Hello,

Is it possible to search on ServiceNow ticket number in ITSI episode review. We use the ServiceNow add-on to integrate. Tickets are added to the episode, but I don't seem to find a way to search on snow ticket number in the episode review.

 

Can someone help me?

Labels (2)
Tags (2)
0 Karma
Get Updates on the Splunk Community!

Video | Welcome Back to Smartness, Pedro

Remember Splunk Community member, Pedro Borges? If you tuned into Episode 2 of our Smartness interview series, ...

Detector Best Practices: Static Thresholds

Introduction In observability monitoring, static thresholds are used to monitor fixed, known values within ...

Expert Tips from Splunk Education, Observability in Action, Plus More New Articles on ...

Splunk Lantern is a Splunk customer success center that provides advice from Splunk experts on valuable data ...