Splunk ITSI

How to resolve ITSI : backup restore - ItoaAccessDeniedError?

sunilpandanab
Engager

I am trying to take a backup in itsi-stg and restore in team-stg.
The user has full admin rights including itoa_admin. And meta files has write privilege over collections/itsi_backup_restore_queue.
Still, I get below error when I do the restore :

2019-02-14 15:31:47,310 ERROR [itsi.controllers.itoa_rest_interface_provider] [__init__] [exception] [61544] Access denied. You do not have permission to create this object. Traceback (most recent call last): File "/opt/apps/splunk/etc/apps/SA-ITOA/lib/migration/migration.py", line 187, in migration_bulk_save_to_kvstore handler.migration_save_single_object_to_kvstore(object_type, validation, dupname_tag) File "/opt/apps/splunk/etc/apps/SA-ITOA/lib/migration/object_interface/itoa_migration_interface.py", line 120, in migration_save_single_object_to_kvstore dupname_tag=dupname_tag) File "/opt/apps/splunk/etc/apps/SA-ITOA/lib/ITOA/itoa_common.py", line 878, in save_batch dupname_tag) File "/opt/apps/splunk/etc/apps/SA-ITOA/lib/ITOA/itoa_object.py", line 385, in save_batch logger) ItoaAccessDeniedError: Access denied. You do not have permission to create this object.

Could you please provide any inputs or suggestions.

Situation of back up and restore in same env works but not back up in one and restore in another.

Labels (1)

bambarita
Observer

have you resolved this case?

0 Karma
Get Updates on the Splunk Community!

Observe and Secure All Apps with Splunk

  Join Us for Our Next Tech Talk: Observe and Secure All Apps with SplunkAs organizations continue to innovate ...

Splunk Decoded: Business Transactions vs Business IQ

It’s the morning of Black Friday, and your e-commerce site is handling 10x normal traffic. Orders are flowing, ...

Fastest way to demo Observability

I’ve been having a lot of fun learning about Kubernetes and Observability. I set myself an interesting ...