Splunk ITSI

How to resolve ITSI : backup restore - ItoaAccessDeniedError?

sunilpandanab
Engager

I am trying to take a backup in itsi-stg and restore in team-stg.
The user has full admin rights including itoa_admin. And meta files has write privilege over collections/itsi_backup_restore_queue.
Still, I get below error when I do the restore :

2019-02-14 15:31:47,310 ERROR [itsi.controllers.itoa_rest_interface_provider] [__init__] [exception] [61544] Access denied. You do not have permission to create this object. Traceback (most recent call last): File "/opt/apps/splunk/etc/apps/SA-ITOA/lib/migration/migration.py", line 187, in migration_bulk_save_to_kvstore handler.migration_save_single_object_to_kvstore(object_type, validation, dupname_tag) File "/opt/apps/splunk/etc/apps/SA-ITOA/lib/migration/object_interface/itoa_migration_interface.py", line 120, in migration_save_single_object_to_kvstore dupname_tag=dupname_tag) File "/opt/apps/splunk/etc/apps/SA-ITOA/lib/ITOA/itoa_common.py", line 878, in save_batch dupname_tag) File "/opt/apps/splunk/etc/apps/SA-ITOA/lib/ITOA/itoa_object.py", line 385, in save_batch logger) ItoaAccessDeniedError: Access denied. You do not have permission to create this object.

Could you please provide any inputs or suggestions.

Situation of back up and restore in same env works but not back up in one and restore in another.

Labels (1)

bambarita
Observer

have you resolved this case?

0 Karma
Career Survey
First 500 qualified respondents will receive a $20 gift card! Tell us about your professional Splunk journey.
Get Updates on the Splunk Community!

Splunk AI Assistant for SPL vs. ChatGPT: Which One is Better?

In the age of AI, every tool promises to make our lives easier. From summarizing content to writing code, ...

Data Persistence in the OpenTelemetry Collector

This blog post is part of an ongoing series on OpenTelemetry. What happens if the OpenTelemetry collector ...

Thanks for the Memories! Splunk University, .conf25, and our Community

Thank you to everyone in the Splunk Community who joined us for .conf25, which kicked off with our iconic ...