Splunk ITSI

Defining threshold values in Descending order ( Possible Defect?)

satyab
Observer

Here is what I found in case you were wondering what I am asking for. Point 2# looks like ITSI doesn’t understand 0 as its lower value?)
1. If we are defining threshold values in Ascending order- We are good as ( example Error Rate Threshold, where anything above 60% is Critical, while we start from 0- Normal, 10-Low,20-Medium, 40- High, So ITSI know that any number above 60 will be marked as Critical.
2. If we are defining threshold values in Descending order – We need to make sure we end up with 0. As its lowest value . Normal -6 , Low-5,Medium-4,High-3,Critical-2 ( I can’t do this , as If I have value as 1 it will say default Severity Not Critical), While I m anticipating it to know that anything below 2 until 0 should be critical .

Fix - I have to say Critical-0. Then model is reflecting/report correctly as Critical failure.

So, Can the model just like in Ascending case where it know its 100% max.Can it have a boundary defination for 0 is Minimum for Descending Values?

Thanks
Satya

Labels (2)
0 Karma

satyab
Observer

@splunk Team,
For a fact I know this is happening and only way I could avoid by defining lowest value as "0" for the threshold? Other wise it is using Default value as expected.

0 Karma

satyab
Observer

So, can this be fixed 🙂

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Quick connection discovery mode for forwarders

When a Splunk forwarder loses connectivity to its indexers, it does not always reconnect immediately. In many ...

Build and Launch AI Agents from Your Splunk Workflows

  Register We’ve all been there: juggling alerts, runbooks, and endless manual searches. What if you could ...

Splunk Cloud Application Management in Terraform

Register   On Tuesday, August 4 at 11AM PDT / 2PM EDT, we’re diving into how you can bring Infrastructure as ...