Content Pack ITSI not creating Epsiodes

[nivets]

Hello,

I am new to content pack and started to check on the service monitoring degradation for KPI, Entities. Have created Services, KPIs and Entities and can see correlation search is finding notable event if any KPIs, Entities are having high or critical values.

And Neap policies are enabled to create episodes(using the NEAP policy from content pack). but episodes are not getting created. Can someone help how to troubleshoot the issue?

Thanks.

[livehybrid]

Hi @nivets 

If you're getting notables created then this is a big part of the battle, the other thing being the NEAP as you've suggested. 

Which content pack are you using?

Do you just have a single NEAP enabled?

Please could you share a screenshot of the configuration? 

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[nivets]

Hello,

Am using content pack correlation search - entity degraded and all the neaps are enabled which are in content pack like epsiodes by alertgroup, epsiodes by alarm., 

Am seeing events are coming into correlation search but  epsiodes are not getting created.

Do we have any mandatory fields needs to configured? but still as mentioned am using inbuild correlaiton searches and NEAPs from content pack.

Thanks,