Splunk IT Service Intelligence

splunk_app_db_connect different oracle version

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Hi Experts,

Please suggest how to connect splunk_app_db_connect (i.e present in a Splunk-HF) with db instances of Oracle-11g and Oracle-12c both.
Its working fine with 12-c instances but show error while connect 11-g instances.
java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 1 ORA-01882: timezone region not found

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