Splunk IT Service Intelligence

Splunk ITSI 4.3.1 Default Service Analyser showing Blank screen

QuintonS
Path Finder

After installing Splunk ITSI within a Search Head Cluster it is showing a Blank Screen on the default service analyser page. Also getting the following error message when inspecting the web page from Browser. Tried accessing with Chrome and Safari.

config:1 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.
(anonymous) @ config:1
common.js:195 Uncaught TypeError: Cannot read property 'entry' of undefined
at i. (common.js:195)
at c (common.js:1531)
at Object.fireWith as resolveWith
at x (common.js:1531)
at XMLHttpRequest. (common.js:1531)

0 Karma

esnyder_splunk
Splunk Employee
Splunk Employee

Hi Quinton, could you try the troubleshooting steps here? https://docs.splunk.com/Documentation/ITSI/latest/Install/Troubleshoot

Get Updates on the Splunk Community!

Join Us for Splunk University and Get Your Bootcamp Game On!

If you know, you know! Splunk University is the vibe this summer so register today for bootcamps galore ...

.conf24 | Learning Tracks for Security, Observability, Platform, and Developers!

.conf24 is taking place at The Venetian in Las Vegas from June 11 - 14. Continue reading to learn about the ...

Announcing Scheduled Export GA for Dashboard Studio

We're excited to announce the general availability of Scheduled Export for Dashboard Studio. Starting in ...