Splunk IT Service Intelligence

ITSI deleting dependent service leaves blank node on Service Analyser

ewan000
Path Finder

I created (via csv import) and then deleted (via Configure Services UI) a bunch of services which were dependent services of other services.

The expected behaviour for me was that this would remove the nodes from the Service Analyzer diagram.

However, I am left with a blank node to joining the services which depended on the deleted service.

Is this a bug? How can i get rid of the blank node?

alt text

we are on ITSI 4.1.1 Splunk Enterprise 7.1.3

got some erros in the log, not sure if they are related

[itsi.consumer] [init] [exception] [48538] Saved search "Indicator - ecd48ed9-7874-4650-a885-36ff77817683 - ITSI Search" was not found, ignoring delete

0 Karma

chrisyounger
SplunkTrust
SplunkTrust

This seems like a bug in your version. What version are you running? I just replicated your steps in my ITSI 4.0 environment and it didn't leave behind the unlabeled service.

0 Karma

ewan000
Path Finder
0 Karma

ewan000
Path Finder

we are on itsi 4.1.1 it seems to be related to mass deletes, im deleting 100's of services

0 Karma
Get Updates on the Splunk Community!

Archived Metrics Now Available for APAC and EMEA realms

We’re excited to announce the launch of Archived Metrics in Splunk Infrastructure Monitoring for our customers ...

Detecting Remote Code Executions With the Splunk Threat Research Team

WATCH NOWRemote code execution (RCE) vulnerabilities pose a significant risk to organizations. If exploited, ...

Enter the Dashboard Challenge and Watch the .conf24 Global Broadcast!

The Splunk Community Dashboard Challenge is still happening, and it's not too late to enter for the week of ...