Unknown version is shown on first login and even after logout and login again for splunk

[himaniarora20]

How to get rid of Splunk UNKNOWN_VERSION on splunk UI. This is happening on all the browsers (Chrome, Edge, Firefox)  and clearing the cache does not help

• Login into splunk and observe version by mouse over on tab
• Refresh the page it will be shown correctly 
• Now logout and login again 
• Observe version by mouse over on tab. It again shows UNKNOWN_VERSION

[himaniarora20]

Splunk Enterprise (shows the correct version) automatically redirects to Splunk cloud (Unknown_version) post logging in again. Is there any way to stop this redirect?

[himaniarora20]

@splunk Is there any solution for this?