Splunk Enterprise

UBA Error

zksvc
Contributor

Hi Everyone, 

I encountered an error in UBA, specifically related to the 'caspida-outputconnector'. While the issue can be resolved by restarting UBA, I would like to understand the root cause. I have already reviewed the configuration file at '/etc/caspida/local/conf/uba-site.properties' and confirmed that everything appears to be correct. I have also tested the HEC token, and it is functioning properly. Does anyone have experience or guidance on how to troubleshoot and identify the root cause of this issue?

zksvc_0-1747988329507.png

zksvc_1-1747988342415.png

 

 

Labels (2)
0 Karma

livehybrid
SplunkTrust
SplunkTrust

Hi @zksvc 

Further to my other reply, have you been through this process of configuring a service account between UBA/ES?

https://docs.splunk.com/Documentation/UBA/5.4.2/Integration/SendIRdatatoES

🌟 Did this answer help you? If so, please consider:

  • Adding karma to show it was useful
  • Marking it as the solution if it resolved your issue
  • Commenting if you need any clarification

Your feedback encourages the volunteers in this community to continue contributing

0 Karma

livehybrid
SplunkTrust
SplunkTrust

Hi @zksvc 

It might be worth reviewing the _internal logs in Splunk to see which page is throwing the Unauthorized - I would have thought it would be HEC but you said you have already checked that? 

It might be worth double checking with a CURL command such as:

curl https://<splunkServer>:8088/services/collector/health?token=<tokenFrom_uba-site.properties>

If you run that from your UBA host it would validate that it can reach HEC with the token You should get 

{"text":"HEC is healthy","code":17}

Does anything appear in _internal?

index=_internal status=401 OR "Unauthorized"

🌟 Did this answer help you? If so, please consider:

  • Adding karma to show it was useful
  • Marking it as the solution if it resolved your issue
  • Commenting if you need any clarification

Your feedback encourages the volunteers in this community to continue contributing

0 Karma
Career Survey
First 500 qualified respondents will receive a $20 gift card! Tell us about your professional Splunk journey.

Can’t make it to .conf25? Join us online!

Get Updates on the Splunk Community!

Can’t Make It to Boston? Stream .conf25 and Learn with Haya Husain

Boston may be buzzing this September with Splunk University and .conf25, but you don’t have to pack a bag to ...

Splunk Lantern’s Guide to The Most Popular .conf25 Sessions

Splunk Lantern is a Splunk customer success center that provides advice from Splunk experts on valuable data ...

Unlock What’s Next: The Splunk Cloud Platform at .conf25

In just a few days, Boston will be buzzing as the Splunk team and thousands of community members come together ...