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Splunk addon for servicenow to create TASKs

Manjunathmuni
Observer
‎03-14-2024 07:42 AM

Currently, we are using the ITSI Module along with the Splunk_TA_snow addon to create incidents on ServiceNow and this is working as expected.


We have a new requirement now to create TASKs along with the incidents. We went through the scripts of ServiceNow and the documentation and we couldn't find anything that could help us.

 

My questions are

1. do we have this feature within the current scope of the addon?

2. If not, can this be customized?

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