Excel to export app is not working for Splunk 8.1.4 version

[rameshsplk]

We are using export to excel app on splunk 7.2.4.2 version which is working fine.
after we upgraded splunk version to 8.1.2 - the app is not working and giving attached error when clicked on export button.
the app is using python 2.7 version but splunk 8.1.2 version comes with python 3 version.

we tried placing python.version=2 in config files but didn't help us.
https://community.splunk.com/t5/Splunk-Enterprise-Security/Splunk-8-python-2-7-for-an-app/m-p/487637

[venkatasri]

Hi @rameshsplk 

Check the splunk_web logs to find the reason for 404.

index=_internal sourcetype=splunk_web* ERROR OR WARN <your_app_name>

[rameshsplk]

@venkatasri 

I am seeing below error when i click on export to excel button.

But the same app is working for 7.2.4.2 version. but i am getting this error on 8.2.1 version.

2021-11-01 02:23:27,701 INFO [617f87dfaf1c4da683988] error:321 - Masking the original 404 message: 'The path '/en-US/custom/excel_export/excel/xxxxxx__xxxxxx__search__search1_1635747802.589' was not found.' with 'Page not found!' for security reasons

[venkatasri]

Hi @rameshsplk 

The app is dev supported - Splunk for Excel Export | Splunkbase

Not much info on it, the developer might help with the issue. It might not compatible with latest 8.x version!!