ERROR ExecProcessor cli_common.py", line 504, in getMgmtUri

[ocnsinc]

Hi,

In Splunk Enterprise v10.0.0, the following error is reported in "splunkd.log" ever minute.

• 09-18-2025 22:02:00.165 +0000 ERROR ExecProcessor [2560 ExecProcessor] - message from "/cloudmark/splunk/bin/python3.9 /cloudmark/splunk/etc/apps/search/bin/quarantine_files.py" File "/cloudmark/splunk/lib/python3.9/site-packages/splunk/clilib/cli_common.py", line 504, in getMgmtUri
• 09-18-2025 22:03:00.171 +0000 ERROR ExecProcessor [2560 ExecProcessor] - message from "/cloudmark/splunk/bin/python3.9 /cloudmark/splunk/etc/apps/search/bin/quarantine_files.py" File "/cloudmark/splunk/lib/python3.9/site-packages/splunk/clilib/cli_common.py", line 504, in getMgmtUri

I narrowed to issue to URI "https://[::1]:8089" written to run file: "/opt/splunk/var/run/splunk/splunkd_uri.txt".  It looks like the python helper script "cli_common.py" is not properly parsing out the IPv6 address on the colon ':' delimiter.  The temporary fix is to modify the URI to "https://127.0.0.1:8089", which resolves the ERROR.  However, after restarting Splunkd, URI "https://[::1]:8089" is again written to run file       "/opt/splunk/var/run/splunk/splunkd_uri.txt" and the ERROR reoccurs.

Looks like a fix is needed to python script "cli_common.py" but if the script file is changed, then the Splunk manifest check will complain.

Does anyone know of a permanent fix?      

[livehybrid]

Hi @ocnsinc 

As this is an issue with a built-in script you are right that the manifest will complain about the change and also it will be overwritten in the future if you upgrade. I think the best thing to do raise with Splunk Support and hopefully they will raise a bug and get it resolved in a future release.

Head over to https://www.splunk.com/support to raise a support case.

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