Splunk Enterprise Security: How to resolve "error:138 - Masking the original 404 message" after trying to load Content Management page?

[pinVie]

Hi all,

So since today, I get the following error message in _internal (sourcetype splunk_web_service):

"error:138 - Masking the original 404 message: 'The path '/en-US/custom/SA-ThreatIntelligence/correlation_searches/get_searches' was not found.' with 'Page not found!' for security reasons"

This happens when I want to open the "Content Management" Page in the Security Enterprise Security App.

I am somehow stuck here because IMO nothing at all changed - actually I haven't done any changes in ES for more then 2 weeks.

Anybody ever experienced this issue - how can I fix this?

Thank you!

[bohanlon_splunk · Accepted solution]

Present in ES=4.0.1-4.0.5 (Maybe other versions also).
Fixed in Newer versions (i.e. ES=4.2+ ES=4.5+).
Examples of Bug = Splunk Bug references SOLNESS-6255 and SOLNESS-11038.

The cause = The correlation_search.py web controller loads some helper code. This uses relative pathing, so depending on how the controller is executed we might not specify the intended directory.

The workaround:
Edit $SPLUNK_HOME/etc/apps/SA-ThreatIntelligence/appserver/controllers/correlation_searches.py:

from = sys.path.append( os.path.join("..", "..", "bin") )
to = sys.path.append(make_splunkhome_path(['etc', 'apps', 'SA-ThreatIntelligence', 'bin']))

The Fix:
Upgrade to ES=4.2+ or ES=4.5+