Splunk Enterprise Security

Phantom: When running a Splunk action why the error "Failed to acquire lock"?

New Member

Hi All,

We are running an Splunk action - run query (search) on a Phantom playbook which is active on every event coming on to phantom. However, at times the action - run query (search) fails with message: Failed to acquire lock named '08' for Action: 'run query', App: 'Splunk'. Failed to acquire the lock '08'. The action - run query (search) tries to execute for 30 minutes or so and eventually fails. Any help to troubleshoot this issue is highly appreciated.


Thanks in advance 🙂


Labels (2)
0 Karma

New Member

I had this issue today, and I had to go back through my phantom events, and there was a run query that had been running for 24 hours. I'm not sure why it didn't time out, but find when your error started happening and look at the phantom event right before it and see if there is an action that is stuck in a running state and terminate it.

0 Karma
Get Updates on the Splunk Community!

Splunk Lantern | Spotlight on Security: Adoption Motions, War Stories, and More

Splunk Lantern is a customer success center that provides advice from Splunk experts on valuable data ...

Splunk Cloud | Empowering Splunk Administrators with Admin Config Service (ACS)

Greetings, Splunk Cloud Admins and Splunk enthusiasts! The Admin Configuration Service (ACS) team is excited ...

Tech Talk | One Log to Rule Them All

One log to rule them all: how you can centralize your troubleshooting with Splunk logs We know how important ...