I've tried using html codes like <p> or <b>test</b> and it makes no difference. I'd like to format a much more complete summary of the event that's more thorough, human readable, and better formatted. is there a way to do this?
If you mean rendering it that way on the Incident Review page, that is because that part of the page isn't expecting HTML, only raw data.
To achieve this, you would need to use custom .js, along with a clone of the incident review page (if you are on an on-prem instance, and you cannot if you are on cloud I believe) to basically remap those fields for all notables.
If you mean rendering it that way on the Incident Review page, that is because that part of the page isn't expecting HTML, only raw data.
To achieve this, you would need to use custom .js, along with a clone of the incident review page (if you are on an on-prem instance, and you cannot if you are on cloud I believe) to basically remap those fields for all notables.