How to fix error: A custom JavaScript error caused an issuse loading your dashboard

[jacknguyen]

Hi

After configuring some reports in PCI, when I go back to Report, I get an error message:
A custom JavaScript error caused an issuse loading your dashboard. See the developer console for more detailWhatsApp Image 2023-02-20 at 11.33.57.jpg

How to fix this error??

[PickleRick]

As with any web app, the obvious first steps are to clear cookies, clear local data, reload.

Other than that - while some third party apps may cause this kind of problems, usually if it's just plain ES screen, it most often boils down to some third-party tool interference. Do you have any rev-proxy in the way? Does it modify/add any headers? That might be the cause. Check the developer console in your browser and see if there are any interesting messages there.

[batabay]

I believe that the problem might be caused by internet access. Does your machine have internet access? Some JS and CSS files may be retrieved from the CDNs on the internet.