Splunk Enterprise Security
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How to create tickets to an external ticketing system for incidents from Incident Review of Splunk Enterprise Security

New Member

Team,

I know how to create tickets to an external ticketing system for single rules, but in Enterprise Security, it is difficult to go to all rules and modify output actions to run a script for creating tickets. Is there any way that I can follow so that I can see all the incidents in my external ticketing system at the same time when an incident is triggered in Incident view panel of Enterprise security rather than modifying rules one by one?

Regards,
Ben

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Re: How to create tickets to an external ticketing system for incidents from Incident Review of Splunk Enterprise Security

Builder

@ben2abraham, you've probably solved this by now but all notable events that appear on the incident review dashboard populate a notable index that you could then read to send over to the ticketing system, rather than modifying the searches that create the notable events.