Splunk Dev

Splunk integration to parse Logs of BMC remedy SAAS



i would like to know if there is the possible way to retrieve BMC remedy SAAS Logs to splunk and parse it as per my knowledge Remedy add-on used to open tickets to remedy platform only not for parsing logs

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0 Karma

Ultra Champion

hello there,

looking at this link:
it looks like BMC Remedy can use any of the described databases.
looking at this link:
looks like there is a csv export function
i guess you can pick one of two approaches:
1. DB Connect - write the desired sql query and index the data
2. Hit the export end point via script (or API or whatever) and monitor the csv file/s

hope it helps

0 Karma


i check your link but i think they are for On-Premies version what I am talking about is SAAS version

0 Karma
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