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Splunk Cloud Add-on for JIRA Cloud: Why is there Unknown search command 'jira'?

irrena
Observer
‎10-27-2022 08:43 PM

Hi all. I'm new to Splunk Cloud so I installed JIRA Cloud Add-on for Splunk Cloud by following this steps. But, when I do search based on the index that I configured on step 4, I found no results found. And when I try to do this, it shows 'Unknown search command 'jira''. Did I miss something here? Please kindly help. Thank you so much.

Screen Shot 2022-10-28 at 10.41.31.png

 

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Roy_9
Motivator
‎02-09-2023 09:23 AM

@irrena there isn't any command like jira, your search is wrong and also please correct the metadata field as sourcetype

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