Splunk Cloud Platform

ServiceNow Logs aren't being parsed properly

jhilton90
Path Finder

We are currently ingesting ServiceNow Logs through the Splunk Add-on for Service Now TA. However, the logs aren't being parsed properly, as they are in a raw log format, which makes it increasingly difficult to build any kind of dashboard etc.

Does anyone have any knowledge or experience in changing ServiceNow logs from a raw format to a structured format?

Any help would be greatly appreciated

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