Having Issues with username and password for Splunk app upgrade

[mattsch]

Hello,

I'm using my Splunk.com username and password to log in.  I've also tried my email and password with no luck even after reseting my password.

[VatsalJagani]

Are you seeing any errors? Can you please post the error screenshot?

Additional note, if you are upgrading the App/Add-on which is managed by deployer/deployment-server/cluster-master then Splunk will not allow UI upgrade. You will need to upgrade the App/Add-on from the right manager component.