Unable to drill down the End-End Latency Time (ms) in Business Transaction Snapshots in Appdynamics

[Sarath_Kumar_Sa]

We are trying to see why my application is taking too much as end-end latency time in business transaction snapshots shows a high value. We are unable to drill down the latency time when viewed details into it ?  Is there a way where we can see the full drill down view of all the calls involved in it ?  We can only see the execution time but not the latency time in Appdynamics. Screenshots attached. 

[Michael_Horstm1]

Did.... did you..... did you use the waterfall, slow response times + errors, or call graph views?  Those all, are 100% intended to provide the information you asked for.  They're just 1 click away in the default navigation tabs, which should make them fairly easy to check.....?

[iamryan]

Hi @Sarath Kumar.Sarepaka,

I was trying to find more information for you, but could not. Since the Community did not jump in, you can contact AppDynamics Support, or you can reach out to your AppD Rep/CSM

AppDynamics is migrating our Support case handling system to Cisco Support Case Manager (SCM). Read ... 

[Sarath_Kumar_Sa]

Hi @Ryan.Paredez  - Any idea on this  ?  Thanks

[Sarath_Kumar_Sa]

HI @Ryan.Paredez  Thanks for the Reply. 

I've configured the Async transactions configuration as per the documentation {( screenshot attached ) . However , I still don't see any Drilldown option for end-end latency for the Business transaction 

If you observe the above image - the end-end latency is 52sec , but I don't see the option to drill down to investigate why it took 52secs and where exactly it is taking time.

[iamryan]

Hi @Sarath Kumar.Sarepaka,

Thanks for asking your question on the community. Let's see if the community jumps in with more help. In the meantime, I found this AppD Docs page that I think could be helpful.