Restart of Analytics agent and node js app agent in containers

[Ramesh_Jakka]

Dears,

I would like to know if we need to follow any sequence in restarting the agents. We have analytics agents and node.js app agent for Node.js application. Several times we have been noticing that analytics agent is not reporting the data not sure what is triggering this. I am suspecting when application  pods are restarted since then it is not reporting (just my suspicion).

When this happens,  until we restart both analytics and nodejs agents, the data is not resuming.

Any help around this would be much appreciated.

[Noopur_Tibdiwal]

@Ramesh.Jakka :

There is no ideal sequence . App Agents connects to Analytics Agent to publish. There could be multiple reasons when agents can stop reporting data.

It's best if you create a Support ticket for end to end review of agents.

How do I submit a Support ticket? An FAQ 

Regards,

Noopur